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Were you expecting
this
email?
If
you were expecting the
email, it may be legitimate.
However, do not rely on this
fact alone as it may be just
a coincidence.
Is the email asking
for non-public
information or for you
to perform a high-risk
transaction?
Yes, yes, be very cautious.
Confirm the validity of the
email via an alternate
method, such as calling the
person or company directly.
However, do not use
information provided in the
email, use well-known
contact information.
Is the email asking
you to click on any
links?
If
yes, do not click on any
links in the email until it
is confirmed. In most cases,
you could go directly to the
system or website. For
example, if you are
requested to change a
password, if you go directly
to the system and the
password change request was
valid, the system would
prompt you then.
Does the email
include
attachments?
Be cautious of any
attachments, especially any
.ZIP, .EXE, or any abnormal
extensions. If you believe
the attachments are
legitimate, and you get
computer warnings or other
messages, do not continue.
You should contact your
technology staff for
guidance.
Does the email
content sound too good
to be
true?
Like the old cliché say, if
it sounds too good to be
true, it probably is not
true. Be very cautious of
any statements claiming you
won money, trip, or anything
of value.
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