Reported Email Workflow

Move Suspicious Messages From Report to Action

Security Inbox gives teams a centralized place to review suspicious messages reported by users or routed through abuse mailbox workflows. Analysts can move quickly from inbox triage to indicator review and response coordination.

That workflow supports SOAR-style operations for email threats while keeping the focus on phishing investigation, user reporting, and remediation.

01

Collect

Centralize user-reported email threats from KillPhish and abuse@yourcompany.com style mailboxes.

02

Investigate

Review sender details, domains, links, message headers, lookup results, and related threat signals.

03

Respond

Coordinate replies, quarantine-oriented action, simulation handoff, and broader security orchestration steps.

Security Inbox lookup map crop showing IP location context for threat investigation
Context for Analysts

Search, Lookup, and Triage With Better Context

Mitigation starts with understanding the message. Security Inbox helps analysts inspect the email itself and review supporting context, including suspicious domains, URLs, sender information, blocklist indicators, and IP location details.

  • Inspect reported messages from a central triage queue.
  • Review indicators before routing a response or remediation step.
  • Support security orchestration without overloading analysts with scattered inboxes.
Threat Mitigation Features

Built for Phishing Investigation and Response

Security Inbox keeps reported-email work organized so analysts can prioritize messages, investigate details, and route next steps through a repeatable process.

Centralized Triage

Keep suspicious email reports in one operational queue instead of spreading work across shared mailboxes and chat threads.

Indicator Lookup

Use lookup views to review domains, IP details, blocklist checks, and other evidence before response decisions.

Response Coordination

Support replies, remediation handoffs, and training follow-up through a consistent phishing reporting SOAR workflow.