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Callback Phishing

Take phishing simulations beyond the inbox with realistic phone-based social engineering scenarios.

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Process

What is Callback Phishing?

Threat actors have taken phishing beyond the email inbox and into phone-based social engineering. Callback phishing lets your team extend the PhishingBox Phishing Simulator with scenarios that entice a target to call a curated number, interact with prompts, and reveal risky behavior that would be missed in email-only testing.

1

Hook

A compelling phishing email entices the target into calling a curated phone number.
2

Line

The user dials the number and interacts with the customizable voice prompts.
3

Sinker

The user is pressured into entering PIN details and is then informed of the simulation.

Measure Phone-Based Risk

Callback phishing campaigns help measure whether a threat actor could retrieve employee phone numbers, escalate a phishing lure into a voice interaction, and extract information that leads to deeper compromise. When paired with the Phishing Simulator, teams can test the full path from inbox lure to voice follow-through.

Callback phishing illustration

Built into the Phishing Simulator

Callback phishing works alongside the PhishingBox Phishing Simulator so security teams can run realistic lures, track call-through behavior, and connect failures to cybersecurity training when they need to reinforce better habits.

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Examples

A taste of our Callback Templates...

Below are samples of our Template Library's callback phishing emails. Our expansive library has many to choose from to fit any engagement.