The 2023 Verizon Data Breach Investigations Report highlighted phishing attacks continue to be one of the primary methods cybercriminals use to gain unauthorized access to sensitive information. 70% of data breaches involve phishing or social engineering tactics.

Let that sink in. The vast majority of data breaches are a direct result of our human mistakes and susceptibility to sophisticated, targeted attacks.

The Federal Trade Commission (FTC) and the Cybersecurity and Infrastructure Security Agency (CISA) strongly advocate for robust phishing awareness training programs.

These national agencies emphasize the impact educating employees and individuals about diverse phishing attacks can have on mitigating the likelihood of falling victim to an attack.

Phishing awareness training plays a crucial role in empowering employees to recognize and thwart potential threats. Educating employees to identify suspicious emails, fraudulent hyperlinks, and deceptive social engineering tactics can significantly reduce the chances those employees become a victim of an attack.

The most effective cyber training typically takes a comprehensive approach:

Identifying Phishing Attempts: Teaching individuals to identify suspicious emails, including grammatical errors, unfamiliar sender domain addresses, and requests for sensitive information.

Best Practices for Handling Emails: Educating employees on how to verify the authenticity of emails and refrain from clicking on unknown links or downloading attachments from untrusted sources.

Simulated Phishing Exercises: Conducting simulated phishing campaigns within the organization to assess employee readiness and reinforce training within a safe, secure environment.

Regular Updates and Refresher Courses: Cyber threats evolve, meaning ongoing education and updates are crucial to stay ahead of new phishing techniques.


A comprehensive phishing awareness program yields immediate returns. By significantly enhancing an organization's cybersecurity posture, cybersecurity training mitigates the likelihood your organization will fall victim to a cyber attack via phishing or social engineering.

To sweeten the impact, it not only minimizes the risk of data breaches but also fosters a culture of vigilance and accountability among employees.

The Bottom Line

The alarming statistics from recent reports, like those in the Verizon Data Breach Investigations Report, coupled with government agency endorsements from the FTC and CISA, highlight the pivotal role of phishing awareness training in mitigating data breaches. Proactive education and training are essential components in the ongoing battle against cyber threats, enabling individual employees and organizations to protect sensitive information and stop malicious attacks before they unleash havoc.