Customer Support

We are here to help!

Here at Phishingbox, we enable our clients with the tools to perform high quality social engineering tests. However, there can be times when you run into questions or issues that require additional assistance or resources. Our support team can assist you, expert phone call support available, and detailed software documentation.
See below to get more information about these resources available to you.

Support Portal

Do you need expert assistance? We are here to help you step-by-step. Click on the icon to be taken to our client support portal.


Do you have a question? See if we already have an answer prepared for you. Click on the icon to be taken to our FAQ page.

Documents and Training

Do you want to learn more about phishing and other social engineering attacks? Click on the icon to be taken to our Documents and Training page.

Support Hours

Monday - Friday 8:00 A.M. EST - 5:00 P.M. EST
Saturday & Sunday Closed

For urgent issues with using the Phishingbox software, please call Customer Support at 877.634.6847.